PRIVACY POLICY

Asset Trust Solutions LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Asset Trust Solutions LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.


INTRODUCTION

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website

Engage with us in sales, marketing, or events

Contact us for support or inquiries

If you do not agree with our policies and practices, please do not use our Services.

For questions, contact us at:
Email: [email protected]
Phone: +1 410-862-3284


SUMMARY OF KEY POINTS

Sensitive Information: We do not process sensitive personal information

Third-Party Data: We do not receive information from third parties

Data Use: We use your data to provide, improve, and secure our services

Data Sharing: We do not share your personal information except in rare, necessary circumstances with your consent

SMS Data Protection: No mobile opt-in data is shared with third parties for marketing


1. INFORMATION WE COLLECT

Personal Information

You may provide:

Name

Email address

Phone number

Physical address

Payment information

Communication preferences and consent records

Non-Personal Information

We may collect:

IP address

Browser and device info

Website usage data

Cookies and tracking data

Customer Communication

Inquiry records

Appointment details

Service history and feedback


2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and improve services

Process transactions

Communicate with you

Prevent fraud and ensure security

Comply with legal obligations

We may also use your information with your consent for:

Marketing communications

Personalized service recommendations


3. SMS MESSAGING & COMPLIANCE

Opt-In Consent

You only receive messages after explicit consent

We maintain timestamped opt-in records

Opt-Out Instructions

Reply "STOP" to unsubscribe

Requests are processed within 24 hours

Message Use

Appointment reminders

Service updates

Customer support

Support

Reply "HELP" or email [email protected]

SMS Data Protection

No mobile data is shared for marketing

Data is only used to provide services

Subcontractors may assist with support only


4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

Improve user experience

Analyze website usage

You can control cookies through your browser settings.


5. DATA RETENTION

We retain your information only as long as necessary to:

Provide services

Meet legal obligations

Data is securely deleted or anonymized when no longer needed.


6. DATA SECURITY

We implement technical and organizational safeguards to protect your data.
However, no system is completely secure, and transmission is at your own risk.


7. YOUR PRIVACY RIGHTS

You may:

Access your data

Correct inaccurate information

Request deletion

Withdraw consent

Opt out of marketing

To exercise your rights, contact:
Email: [email protected]


8. DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) signals due to lack of standardized implementation.


9. UNITED STATES PRIVACY RIGHTS

Residents of certain states (e.g., California, Colorado, Virginia, Connecticut) may have additional rights, including:

Request access to personal data

Request deletion

Opt out of data processing

Non-discrimination for exercising rights

Requests can be submitted via email.


10. INTERNATIONAL PRIVACY RIGHTS

Depending on your location, you may have additional rights under local laws (e.g., Australia, New Zealand, South Africa), including access and correction of your personal data.


11. CONTACT US

If you have questions about this Privacy Policy:

Asset Trust Solutions LLC
Email: [email protected]
Phone: +1 410-862-3284


CONSENT

By using our website and services, you consent to this Privacy Policy.

Contact Us

Asset Trust Solutions LLC

(410) 862-3284

10 N Calvert St G101, Baltimore MD 21202