PRIVACY POLICY
Asset Trust Solutions LLC
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Asset Trust Solutions LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
INTRODUCTION
This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website
Engage with us in sales, marketing, or events
Contact us for support or inquiries
If you do not agree with our policies and practices, please do not use our Services.
For questions, contact us at:
Email: [email protected]
Phone: +1 410-862-3284
SUMMARY OF KEY POINTS
Sensitive Information: We do not process sensitive personal information
Third-Party Data: We do not receive information from third parties
Data Use: We use your data to provide, improve, and secure our services
Data Sharing: We do not share your personal information except in rare, necessary circumstances with your consent
SMS Data Protection: No mobile opt-in data is shared with third parties for marketing
1. INFORMATION WE COLLECT
Personal Information
You may provide:
Name
Email address
Phone number
Physical address
Payment information
Communication preferences and consent records
Non-Personal Information
We may collect:
IP address
Browser and device info
Website usage data
Cookies and tracking data
Customer Communication
Inquiry records
Appointment details
Service history and feedback
2. HOW WE USE YOUR INFORMATION
We use your information to:
Provide and improve services
Process transactions
Communicate with you
Prevent fraud and ensure security
Comply with legal obligations
We may also use your information with your consent for:
Marketing communications
Personalized service recommendations
3. SMS MESSAGING & COMPLIANCE
Opt-In Consent
You only receive messages after explicit consent
We maintain timestamped opt-in records
Opt-Out Instructions
Reply "STOP" to unsubscribe
Requests are processed within 24 hours
Message Use
Appointment reminders
Service updates
Customer support
Support
Reply "HELP" or email [email protected]
SMS Data Protection
No mobile data is shared for marketing
Data is only used to provide services
Subcontractors may assist with support only
4. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
Improve user experience
Analyze website usage
You can control cookies through your browser settings.
5. DATA RETENTION
We retain your information only as long as necessary to:
Provide services
Meet legal obligations
Data is securely deleted or anonymized when no longer needed.
6. DATA SECURITY
We implement technical and organizational safeguards to protect your data.
However, no system is completely secure, and transmission is at your own risk.
7. YOUR PRIVACY RIGHTS
You may:
Access your data
Correct inaccurate information
Request deletion
Withdraw consent
Opt out of marketing
To exercise your rights, contact:
Email: [email protected]
8. DO-NOT-TRACK FEATURES
We currently do not respond to Do-Not-Track (DNT) signals due to lack of standardized implementation.
9. UNITED STATES PRIVACY RIGHTS
Residents of certain states (e.g., California, Colorado, Virginia, Connecticut) may have additional rights, including:
Request access to personal data
Request deletion
Opt out of data processing
Non-discrimination for exercising rights
Requests can be submitted via email.
10. INTERNATIONAL PRIVACY RIGHTS
Depending on your location, you may have additional rights under local laws (e.g., Australia, New Zealand, South Africa), including access and correction of your personal data.
11. CONTACT US
If you have questions about this Privacy Policy:
Asset Trust Solutions LLC
Email: [email protected]
Phone: +1 410-862-3284
CONSENT
By using our website and services, you consent to this Privacy Policy.
Asset Trust Solutions LLC
(410) 862-3284
10 N Calvert St G101, Baltimore MD 21202